Ordering

FEP kit

Order Deadlines

When ordering our PCR diagnostic kits, please keep on mind, that we have a schedule of regular order deadlines. To that date (till 14:00 pm, except Mondays indicated in table, when order has to be placed till 11:00 am of Central European Time, CET) it is essential to send us your official order to our e-mail address ecoli@ecoli.sk. If you have proforma invoice (if you pay in advance), our accounting department needs to have a payment confirmation (like scanned bank SWIFT) at least 1 day before deadline. These regular orders we prepare for production approx. every 2 weeks and the ordered kits are usually sent to you after another app. 4-6 weeks.

New order schedule dealines for year 2018:

Production number Day Order deadlines 
(14:00 pm or 11:00 am)
Date of products dispatching to customers
1/18 Thursday
18.1. around 26.2.
2/18 Thursday 1.2. around 12.3.
3/18 Friday 16.2. around 26.3.
4/18 Thursday 1.3. around 9.4.
5/18 Friday 16.3. around 23.4.
6/18 Tuesday 3.4. around 14.5.
7/18 Wednesday 18.4. around 28.5.
8/18 Thursday 3.5. around 11.6.
9/18 Thursday 17.5. around 25.6.
10/18 Friday 1.6. around 9.7.
11/18             Monday              (till 11:00 of CET)
18.6. around 30.7.
12/18            Monday             (till 11:00 of CET)
2.7. around 13.8.
13/18 Wednesday 18.7. around 27.8.
14/18 Thursday 2.8. around 10.9.
15/18 Thursday 16.8. around 24.9.
16/18
           Monday              (till 11:00 of CET)

3.9.

around 15.10.
17/18           Monday           (till 11:00 of CET) 17.9. around 29.10.
18/18 Wednesday 3.10. around 12.11.
19/18 Thursday 18.10. around 26.11.
20/18 Wednesday 31.10. around 10.12.
21/18 Friday 16.11. around 19.12.
22/18           Monday             (till 11:00 of CET) 3.12. XX.1.2019
23/18 Tuesday 18.12. around 4.2.2019


Due to the administration processes releated to the production and exporting of medical goods we have to keep this schedule. There is no way to change these dates, if an order was sent after deadline. In such case the only possibility is to include order into the next deadline. We would like to kindly ask you to precisely keep the ordering deadlines. 

We recommend to plan your and customer´s needs as well as to have some information from labs about what kits and what quantities will be needed. That will prevent delays in supplying of kits to the labs.

Required Information

Following information are required on the order:

  • order number
  • full shipping address + billing address
  • contact person, phone number and email of contact person (these information are needed for a courier company)
  • product names + catalog numbers + specifications (number of reactions) + amounts
  • special shipping requirements, if there are any 
  • VAT number (EU only) – this must be a valid VAT number, you can check your number on this page
  • indicate all special conditions on order (f.e. from previous email or phone communication)
  • if any changes are made after order is placed, please, resend order with all modifications

Terms of Payment

We accept payments by wire transfer. In special cases, we accept payments by Western Union.

How to Order

Orders are accepted when sent by email or fax:

Shipping

Kits are thermosensitive and are shipped with ice packs (blue ice). Due to this, we have DHL courier company as a partner that guarantees fast delivery and good prices. Shippment depends on destination, weight and shipping box dimensions. Approximate price of a shippment costs can be send to you on demand. Different shipping model is acceptable after mutual communication.

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